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Account & Data Deletion

Last updated: 2026-09-24

DRAFT — this text has not been reviewed by a lawyer. Have it reviewed before commercial launch.

Delete your account in the app

Open Profile, choose “Delete account & data” and confirm. This permanently removes your profile, the Spaces you own (with all their items, photos, categories, locations, share links and member records) and your membership in other Spaces. This cannot be undone.

Before deleting, you may want to export your items as a CSV file from Profile.

Spaces shared with family

If you own a Space that other people use, deleting your account deletes that Space for everyone. If you only want to leave someone else's Space, ask its owner or an admin to remove you — your own items in that Space stay with the Space.

Deleting individual items

Deleted items first move to Trash so you can restore them. Emptying Trash, or deleting an item from Trash, permanently removes it together with its photos.

Request deletion by email

If you cannot access the app, email a deletion request from the address linked to your account to the support contact listed in the app. We will verify the request and delete your data within 30 days.

What happens afterwards

Deleted data is removed from our live systems straight away. Copies in encrypted backups are erased automatically as those backups rotate, typically within 30 days. We may keep minimal records where the law requires it.